Home --> Frequently Asked Questions
Answers... | What is your privacy policy? Do you share customer information with third parties? | | All information you choose to provide to us and that we collect from you is confidential and protected by us. We do not sell, trade, rent or share your information to others. We also will not provide your personal contact information to any representatives of any companies we are associated with. | | Back to Top |
| How is the collected information protected? | | We consider the information confidential and proprietary and treat it with the same care and confidentiality as we would with our own individual personal information. We use SSL technology with 128 bit encryption so that your credit card information is always safe and protected. | | Back to Top |
| What is TwoGuysTobacco.com's refund policy? |
| If your order was shipped incorrectly, please mail the order back to us and we will refund the shipping costs of the return by mailing you back out the correct item(s) with additional product to reimburse you for the return shipping. We strive to give you complete satisfaction with every order. If you have any concerns, please give us a call at (502) 955-0425. We want to be the only source for all your tobacco needs. |
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| What currency does TwoGuysTobacco.com accept? |
| US Dollars. |
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| Do you ship outside the U.S.? |
| We do NOT ship outside of the USA except to our soldiers abroad. We will ship to Hawaii and Alaska. |
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| When can I expect my order? |
| Orders are generally shipping within 7 business days. All orders are shipped USPS Priority Mail. Priority Mail is received anywhere in the USA within 3-4 business days. If you have an email address, a tracking number will be sent to you so that you can track your order on USPS.com. |
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